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Terms of Service

Last updated: January 30, 2025

These Terms of Service ("Terms") govern your access to and use of QATE AI ("QATE", "the Service"), operated by Praxie Group BV, a company registered in Belgium ("we", "us", "our"). By accessing or using QATE, you agree to be bound by these Terms. If you are using QATE on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. Service Description

QATE is an AI-assisted UI testing platform that provides:

  • Automated application discovery and mapping
  • Conversational test creation and execution
  • AI-powered failure analysis
  • Automated test healing and bugfix suggestions
  • Integration with third-party development tools

2. Account Registration

To use QATE, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription Plans and Payments

3.1 Plans

QATE offers a free tier with limited features and paid subscription plans with additional capabilities. Plan details and pricing are available on our website.

3.2 Token Packages

Certain features consume tokens based on usage. You may purchase additional token packages as needed. Unused tokens do not expire unless your account is terminated.

3.3 Billing

Paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). Token packages are billed at the time of purchase.

3.4 Refunds

All payments are non-refundable unless required by applicable law.

3.5 Price Changes

We may modify pricing with 30 days' notice. Continued use after the effective date constitutes acceptance of the new pricing.

4. Your Data

4.1 Your Content

You retain ownership of all code, test data, and other content you upload to QATE ("Your Content"). By using the Service, you grant us a limited license to process Your Content solely to provide and improve the Service.

4.2 Data Storage

Your Content is stored within the European Union. We implement appropriate technical and organizational measures to protect your data.

4.3 Data Processing

Our processing of personal data is governed by our Privacy Policy, which forms part of these Terms.

4.4 Data Deletion

Upon termination of your account, we will delete Your Content within 90 days, unless retention is required by law.

5. Third-Party Integrations

5.1 Available Integrations

QATE integrates with third-party services including but not limited to:

  • GitHub
  • Bitbucket
  • Jira
  • Anthropic
  • OpenAI
  • Microsoft Azure AI Services

5.2 Third-Party Terms

Your use of third-party integrations is subject to the respective terms and conditions of those providers. You are responsible for compliance with those terms.

5.3 Authentication

When you connect a third-party service, you authorize QATE to access your account on that service to provide the requested functionality. You may revoke this access at any time through your QATE account settings or the third-party service.

5.4 No Liability for Third Parties

We are not responsible for the availability, accuracy, or reliability of third-party services. We do not endorse and are not liable for any acts or omissions of third-party providers.

6. Acceptable Use

You agree not to:

  • Use QATE for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service
  • Reverse engineer, decompile, or attempt to extract the source code of QATE
  • Use QATE to develop a competing product
  • Share your account credentials with others
  • Exceed rate limits or abuse the Service in a way that impacts other users
  • Upload malicious code or content that infringes third-party rights

7. Intellectual Property

7.1 Our Property

QATE, including its software, design, logos, and documentation, is owned by Praxie Group BV and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service.

7.2 Feedback

If you provide feedback or suggestions about QATE, we may use them without obligation to you.

8. Service Availability

8.1 Best Effort

We provide QATE on a "best effort" basis. We do not guarantee any specific uptime or availability.

8.2 Maintenance

We may perform maintenance that temporarily affects availability. We will endeavor to provide advance notice when possible.

8.3 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE
  • DEFECTS WILL BE CORRECTED
  • THE SERVICE IS FREE OF VIRUSES OR HARMFUL COMPONENTS
  • THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM
  • WE ARE NOT LIABLE FOR ANY LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES

These limitations apply regardless of the legal theory on which the claim is based.

11. Indemnification

You agree to indemnify and hold harmless Praxie Group BV and its officers, directors, and employees from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights

12. Termination

12.1 By You

You may terminate your account at any time through your account settings.

12.2 By Us

We may suspend or terminate your access if you violate these Terms or for any other reason with reasonable notice.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will survive.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of Belgium. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Belgium.

15. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
  • Waiver: Failure to enforce any right does not waive that right.
  • Assignment: You may not assign these Terms without our consent. We may assign our rights freely.

16. Contact Us

For questions about these Terms, contact us at:

Praxie Group BV

Belgium

Email

legal@qate.ai

By using QATE, you acknowledge that you have read, understood, and agree to these Terms of Service.